you said you grieve for these four americans. the families have been waiting for more than two months. i would like for you to address the families, if you can, on 9/11, as commander in chief, did you issue any orders to try to protect their lives? >> ed, i'll address the families not through the press. i'll address them directly, as i already have. and we will provide all the information that is available. about what happened on that day. that's what the investigation is for. but as i said, repeatedly, if people don't think that we did everything we can to make sure that we saved the lives of folks who i sent there. and who were carrying out missions on behalf of the united states, then you don't know how our defense department thinks or our state department thinks our our cia things.